Return Policy

Any product found to be defective may be returned at any time. Rocket Air Labs ("RAL") will cover the cost of return shipping using a carrier of RAL's choice, and no additional fees will be charged. RAL will also send new free replacement product immediately, upon receipt of the defective product. For RAL to cover the cost of return shipping, the Customer must contact RAL for shipping instructions.

Any non-defective product may be returned for any reason within six (6) months, provided the Customer contacts Rocket Air Labs prior to return for a Returned Product Number (RPN) and any shipping instructions. The Customer must cover the cost of return shipping and pay a nominal restocking fee, which shall be $25 for 5 to 24 test kits and $50 for 25 or more.

Our Pledge

We promise to provide the industry's best test kit and service at the best price. We promise to listen to your needs, resolve all problems quickly, and honor all our commitments.


We are here for you. Please don't hesitate to contact us.
Phone: (800) 830-4064
Fax: (800) 830-4036
Address: P.O. Box 768, Toluca, IL 61369

Protected By